Pura Palabra Terms and conditions


Pura Palabra Terms & Conditions
Last Updated: 05/08/24


1.Introduction
These "Terms & Conditions" govern your use of the Pura Palabra website and its related services, including audio and video streams, blog, Bible reading plans, and donation functionalities. This Agreement is supplemented by our Privacy Policy and any other operational policies. 

2. Service Description 
Pura Palabra provides a Christian community service through streaming radio, video content, and written articles. Features include user interaction through subscriptions and donations, all of which are conducted under the compliance with the applicable Florida law. 

3. Acceptance of Terms
By accessing and using the Pura Palabra website, you accept and agree to be bound by these terms. If you do not accept these terms, you should not use the services provided by the website.

4. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after such changes will constitute your acceptance of these changes.

5. Registration and User Account
Registration may be required for accessing certain services or parts of the website. You agree to provide accurate and complete information, and to update such information to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

6. User Conduct
Users are expected to use the website in a manner consistent with any and all applicable laws and regulations and in accordance with the guidelines set out in these Terms. Prohibited activities include, but are not limited to, infringing on intellectual property rights, engaging in illegal or fraudulent activities, and disseminating harmful or offensive content.

7. Intellectual Property
All content on the Pura Palabra website, including texts, graphics, logos, images, and multimedia files, is owned by or licensed to us and is protected by copyright and other intellectual property laws.

8. Liability Limitation
The website and its contents are provided "as is" without warranty of any kind, either express or implied. We disclaim all warranties, express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose. We are not liable for any damages resulting from the use of the website. 

9. Mobile Terms and Carrier Requirements
When you provide us with your mobile phone number, you agree that Pura Palabra may send you periodic automated text or voice messages (including SMS and MMS) to your phone number. Pura Palabra may send you up to 10 messages per month. You will receive a confirmation text message, and you may need to reply as instructed to complete registration.

 How do I sign up for these text messages?
1- All you have to do is scan a QR code or text 'Join' to (407)891-5891.
2- By directly calling our number (407)891-5891 and textin an specific word to join.


 How do I opt out of these text messages? You can cancel the SMS service at any time. Simply text 'STOP' to (407)891-5891. Upon sending 'STOP,' we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

 Will I be charged for the text messages I receive? Pura Palabra will never charge you for the text messages. Message and data rates may apply, and carriers are not liable for delayed or undelivered messages. Consent to receive messages is not required as a condition of purchasing any goods or services.

 As always, message and data rates may apply for messages sent to you from us and to us from you. 
For questions about your text plan or data plan, contact your wireless provider.

 Carriers are not liable for delayed or undelivered messages.

 Texts may be sent through an automatic telephone dialing system. Consent is not required to 
purchase our goods or services. You agree to notify us of any changes to your mobile number and update your account with us to reflect this change. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

 Protection of Information: Any information communicated to Pura Palabra for text messaging 
and storage will remain under the ownership of the user and will be stored securely in accordance with our security policy and applicable law. Pura Palabra will take necessary steps to secure your personal information with safeguards appropriate to the sensitivity of the information. At no time will Pura Palabra rent or redistribute this information without your consent, except where legally required to do so.

 Subscribing and Unsubscribing: It is the policy of Pura Palabra that just as a user must opt in to 
a text marketing list, they also have the right to opt out of a particular text marketing list. When a user opts out of a text marketing list, they will no longer receive any texts unless they choose to re-subscribe themselves.


If you experience issues with the messaging program, reply with the keyword HELP to 
(407)891-5891 for more assistance, or reach out directly to support@purapalabra.com.




Privacy Policy
Last Updated: 05/08/24
1. Introduction
This Privacy Policy outlines how Pura Palabra collects, uses, and protects your personal information when you use our website. Your privacy is of utmost importance to us, and we are committed to safeguarding the personal data you provide.
2. Data Collection
We collect personal information that you provide to us directly,  including your name, email address, and phone number. Additionally, we use cookies to collect data that helps us improve
your user experience on our website.

3. Purpose of Data Collection
The personal information we collect is used to enhance your experience on our website, facilitate communication, and conduct marketing activities.

4. Data Sharing and Disclosure
We do not share your personal data with third parties unless required by law.

5. Data Security
We use end-to-end encryption technology to secure the personal data you provide. Our security measures are designed to prevent unauthorized access, alteration, and misuse of your information.

6. User Rights
You have the right to correct or delete your personal data. If you wish to exercise these rights, please contact us directly through the contact information provided on our website.

7. Use of Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze site traffic, and serve targeted advertisements. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

8. Data Retention
We retain your personal data for a period of 120 days after which it is securely deleted, unless required to be retained longer by law.

9. Children’s Privacy
Our website does not knowingly collect personal information from children under the age of 13.

10. International Data Transfers
We do not transfer your personal data internationally. All data is processed and stored within our secured servers in the United States.

11. Privacy Policy Updates
We may update this Privacy Policy from time to time. All updates will be posted on our website and communicated to you via email. Your continued use of our website after such updates will constitute your agreement to the changes.